Business Applications
Integrated Solutions to Propel Your Business Growth
Every organization uses software systems to manage its day-to-day operations. These business applications may include accounting, payroll, accounts receivable, inventory, customer management, budgeting, forecasting, and so much more. Collectively, these systems typically form the foundation of a company's Enterprise Resource Planning (ERP) platform and serve as a historical record and a predictive tool for the future.
While each software provides an effective solution independently, organizations can lose sight of the bigger picture due to siloed data and disparate business applications.
The goal is to provide a centralized platform where different functional groups across an organization can access and share data in real-time, leading to improved collaboration, decision-making, and overall business performance.
The Power Behind Enterprise Resource Planning (ERP) Software
ERP is a software solution that integrates various business processes and functions into a single system to streamline operations and improve efficiency. An ERP often replaces disparate legacy systems that may not communicate effectively with each other, offering a more unified and comprehensive approach to managing business operations. The business applications typically included are finance, accounting, human resources, supply chain management, manufacturing, customer relationship management (CRM), and more.
When software applications connect your processes, systems, and data, you can then harness the business intelligence you need to adapt to change and optimize your operations.
Dynamics 365 Business Central
When you need to align technology with growth goals, we offer Microsoft Dynamics 365 Business Central (D365). Dynamics 365 is a set of intelligent business applications that integrate seamlessly into a single platform that provides organizations with a comprehensive solution to manage all aspects of business including accounting, sales, marketing, service, operations, and commerce. By gaining a 360-degree view, you can uncover the real-time insights that lead to improved collaboration, decision-making, and overall business performance.
What is Customer Relationship Management (CRM) Software?
CRM software enables companies to manage all the “touch points” with prospective and active customers. From marketing campaigns, to lead generation, to managing quote and sales pipelines, through ongoing customer service, CRM applications provide companies with the tools and structured process to attract and retain customers. When software applications connect your processes, systems, and data, you can then harness the business intelligence you need to identify new opportunities to further drive sales growth.
Dynamics 365 Sales Professional
Go beyond basic sales force automation tools to better understand your customer needs, engage more effectively, and win more deals with a connected platform for sales. Dynamics 365 Sales integrates with Microsoft 365 and leverages the extensive capabilities of the Microsoft Power Platform. Reduce busywork and free up sellers’ time with easy-to-use tools that boost productivity and results.
To learn more about the suite of Dynamics CRM applications, download the Why Choose Microsoft Dynamics 365 CE for Your CRM.
Dynamics 365 Marketing
Dynamics 365 Marketing provides the tools you need to elevate your customers’ experience and excel at customer engagement across all your sales and marketing channels. It provides robust features to manage traditional outbound marketing, plus “real time” marketing that allows you to respond to customer actions in real time with hyper-personalized outreach. The Dynamics 365 Marketing app works seamlessly with Dynamics 365 Sales, Dynamics 365 Customer Insights, and Microsoft Teams.
Watch these videos to learn more about Dynamics 365 Marketing.
Dynamics 365 Customer Service
Dynamics 365 Customer Service delivers a full suite of features to your service and support teams to ensure they can deliver the best service experience possible to your customers. The application focuses on your service agents’ experience with multi-channel case management and enhanced workflows. Keep your customers for life with other features like self-service tools, a knowledge base, multi-channel support, and robust case management.
